Tag: customer

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Workshop – Creating an Exceptional User Experience, the Agile Way

How do you keep your user experience state-of-the-art and a joy for the customer without killing your team and budget?  Go Agile. When Saturday, April 23, 2022 from 9:30am to 12noon PT Where Everywhere! (online via Zoom) Agenda 9:15am – Networking9:30am – Workshop12noon – Wrap-up Topic Creating an Exceptional User Experience, the Agile Way Speaker…
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Workshop – What A Squirrel Can Teach Us about Communicating Value

There is an old adage in business: “Sell the sizzle, not the steak.”  Emotionally hook them with benefits, not features.  And how exactly does the infamous squirrel play a part in all of this? Attend our workshop to find out more! When Saturday, March 19, 2022 from 9:30am to 12noon PT Where Everywhere! (online via…
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Whoever Understands the Customer Best Wins: Connecting Listening Posts & Customer Advocacy

Customer needs, wants, and expectations can change at any time. This is especially true as we navigate our way through the pandemic. Product Managers, along with their colleagues in marketing, sales, and customer success must stay ever-vigilant. But how do you do this, exactly?  Join Mike Gospe, Voice-of-the-Customer Strategist, for an interactive conversation about connecting…
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